Mike and Dominic are absolutely fantastic. I've been a client of theirs since 2016, and their attentiveness and expertise are exceptional, whether by email or over the phone. Excellent customer service. They treat you like a person rather than just a number. Example: when I mentioned in passing that a relative was hospitalized with covid, Mike asked about her health the next time we talked, weeks later. I always notice that Mike and Dominic strive to go above and beyond; I often come away from insurance-related phone calls with invaluable info about other aspects of managing the logistics of immigrant life in Germany, beyond just the insurance questions that I asked. Moreover, with Spectrum International, I also had everything I needed for every Ausländerbehörde appointment I've had thus far.
Not only have they always provided informative answers to all of my insurance questions (and promptly!), but the additional professionals that they recommend for non-insurance needs are also top-notch. In fact, thanks to their suggestion of a wonderful KSK application consultant, I was ultimately even able to get into the KSK!
It has truly been a pleasure doing business with Spectrum, and I would recommend them to anyone.